CLEARANCE: SECRET
TapHere has an opening for a Telecommunications Analyst to join our team of qualified, diverse individuals. This position is located in Annapolis Junction, MD. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting.
Responsibilities include, but are not limited to: • Operate and maintain telecommunication system to include Linux operating system, windows server operating system, and Avaya PBX hardware/software • Support the operations of telephony applications, including call management, workforce/schedule management, and call recording • Interface with government and commercial stakeholders to meet project and operational requirements • Implement patches and other configuration changes necessary to resolve security vulnerabilities • Conduct capacity analysis, develop applicable reports for capacity management and bandwidth, and provide recommendations for all devices and services • May require on-call support to resolve system outage or to conduct planned/unplanned system maintenance to minimize impact to customers
Required Qualifications: • Microsoft Analyst Certification (MCSA) or Azure Administrator Associate • Redhat System Administrator Certification (RHCSA) • A minimum of seven (7) years of Microsoft windows server experience, systems administration, telecommunications, and telephony experience • Experience with Avaya PBX or similar hardware and software
Desired Qualifications: • Experience with telephony to include PSTN, digital, and VOIP • Bachelor’s degree
Security Clearance Requirements: SECRET
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