Job ID: MD-1007
Job Title: Telecommunication Analyst
Location: Annapolis Junction, MD
Clearance: SECRET
Travel: None


TapHere has an opening for a Telecommunications Analyst to join our team of qualified, diverse individuals. This position is located in Annapolis Junction, MD. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting.

Experience Required:

Responsibilities include, but are not limited to:
• Operate and maintain telecommunication system to include Linux operating system, windows server operating system, and Avaya PBX hardware/software
• Support the operations of telephony applications, including call management, workforce/schedule management, and call recording
• Interface with government and commercial stakeholders to meet project and operational requirements
• Implement patches and other configuration changes necessary to resolve security vulnerabilities
• Conduct capacity analysis, develop applicable reports for capacity management and bandwidth, and provide recommendations for all devices and services
• May require on-call support to resolve system outage or to conduct planned/unplanned system maintenance to minimize impact to customers


Skills Required:

Required Qualifications:
• Microsoft Analyst Certification (MCSA) or Azure Administrator Associate
• Redhat System Administrator Certification (RHCSA)
• A minimum of seven (7) years of Microsoft windows server experience, systems administration, telecommunications, and telephony experience
• Experience with Avaya PBX or similar hardware and software

Desired Qualifications:
• Experience with telephony to include PSTN, digital, and VOIP
• Bachelor’s degree

Security Clearance Requirements:

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