CLEARANCE: SECRET

TapHere has an opening for a Systems Administrator / Telecommunications Analyst to join our team of qualified, diverse individuals. This position is located in Colorado Springs, CO. The individual will work in a fast-paced environment with high expectations, significantly diverse assignments, and a collaborative team setting.

Compensation package includes base salary and benefits. Base salary depends on requirements for education/degree, skills, and professional experience. Annualized base salary range for this position is: $90K - $130K

Responsibilities include, but are not limited to:
• Operate and maintain telecommunication system to include Linux operating system, windows server operating system, and Avaya PBX hardware/software
• Support the operations of telephony applications, including call management, workforce/schedule management, and call recording
• Interface with government and commercial stakeholders to meet project and operational requirements
• Implement patches and other configuration changes necessary to resolve security vulnerabilities
• Conduct capacity analysis, develop applicable reports for capacity management and bandwidth, and provide recommendations for all devices and services
• May require on-call support to resolve system outage or to conduct planned/unplanned system maintenance to minimize impact to customers

Required Qualifications:
• Possession of or the ability to obtain a Microsoft Technology Associate (MTA) certification
• A minimum of five (5) years of Microsoft Windows Server experience
• A minimum of three (3) years of relevant experience
• A minimum of one (1) year of Linux experience
• Experience with Avaya PBX or similar hardware and software

Desired Qualifications:
• A Bachelor’s degree
• Experience with telephony to include PSTN, digital, and VOIP

Security Clearance Requirements:
• SECRET